Mpishi Energy
Mpishi Energy / Policies / Whistleblowing

Whistleblower Policy

We want to hear about wrongdoing so that we can stop it. This page sets out the whistleblowing part of our Anti-Corruption and Whistleblowing Policy: how anyone, including employees, consultants, suppliers, contractors, partners, community members and investors, can raise a concern in good faith, confidentially and without fear of retaliation.

Last approved 14 May 2025

  • Confidential

    Handled as confidentially as reasonably possible; identity shared only with consent or where the law requires.

  • Anonymous option

    You may report without giving your name.

  • No retaliation

    Retaliation against a good-faith reporter or helper is a serious breach.

  • Followed through

    Every report is logged, reviewed and closed with a recorded outcome.

How a report is handled
  1. 1Report

    Concern submitted through report@mpishienergy.net, the Managing Director or a Board-designated contact.

  2. 2Log and screen

    Recorded and assessed for urgency, credibility and impact.

  3. 3Review

    Assigned to management, the Board or an external adviser, independent of the matter.

  4. 4Action

    Investigation, corrective action, recovery, funder notice or referral where required.

What you can report

  • Bribery, corruption, fraud, theft, money laundering or misuse of company, grant, donor or investor funds.
  • Conflicts of interest, procurement irregularities or falsified records.
  • Breaches of law, of our Ethical Guidelines or of our environmental, social, health and safety commitments.
  • Sexual exploitation, abuse or harassment, discrimination or bullying.
  • Retaliation against anyone who has raised a concern, and any attempt to conceal the above.

How to report

  • Primary channel: report@mpishienergy.net. Messages are accessible only to the Managing Director and, where a report concerns the Managing Director, to the Board-designated contact.
  • Alternative channel: speak or write to the Managing Director or a Board-designated contact, marked “Private and Confidential”, at 31 Peri Peri Street, Salama Park, Lusaka, Zambia.
  • You may report anonymously. Providing a way to contact you, even an anonymous email address, helps us ask follow-up questions.
  • Include what happened, when and where, who was involved, and any documents or evidence you have. You do not need proof; reasonable suspicion is enough.

What happens next

  • We acknowledge receipt within 5 working days where we have a way to contact you.
  • The matter is logged and screened for urgency, credibility and impact, then assigned to a reviewer independent of the matter: management, the Board or an external adviser.
  • Where warranted we carry out a proportionate investigation, take corrective action and, where required, notify funders or refer the matter to the authorities.
  • We tell you, as far as confidentiality and the law allow, that the matter has been addressed.

Protection for reporters

  • Retaliation, intimidation, discrimination or disadvantage against a good-faith reporter, or anyone assisting a review, is prohibited and will itself be treated as misconduct.
  • Protection applies even if a concern turns out to be mistaken, provided it was raised honestly.
  • Knowingly false or malicious reports are prohibited and may lead to disciplinary action.
  • Nothing in this Policy prevents anyone from reporting to a regulator, law-enforcement body or other competent authority.

Fair treatment of people named in a report

  • People who are the subject of a report are treated fairly, informed of allegations at an appropriate stage and given the opportunity to respond.
  • No conclusion is reached until the review is complete.

Records and reporting

  • Reports, actions taken, outcomes and follow-up measures are kept securely with restricted access.
  • Anonymised statistics on reports and outcomes are reviewed by the Board and shared with lenders as our financing agreements require.

Contact

Mpishi Energy Limited, 31 Peri Peri Street, Salama Park, Lusaka, Zambia. Confidential reports: report@mpishienergy.net. General enquiries and grievances: info@mpishienergy.net.

This is the public version of an approved Mpishi Energy policy. It applies to Mpishi Energy Limited and its project companies and is reviewed at least annually.