Mpishi Energy / Policies / Privacy and Cookies

Privacy and Cookies Policy

Mpishi Energy Limited respects your privacy. This policy explains what personal information we collect, why, how we protect it and your rights. We process personal data in accordance with the Data Protection Act No. 3 of 2021 of Zambia and, where applicable, other data-protection laws that apply to people who contact us from outside Zambia.

Issued October 2026

  • Protected

    Access controls and encryption for the personal data we hold.

  • Transparent

    We tell you what we collect and why.

  • Never sold

    We do not sell personal data.

  • No tracking

    This website uses no advertising or analytics cookies.

Who we are

Mpishi Energy Limited, 31 Peri Peri Street, Salama Park, Lusaka, Zambia (Company Reg. No. 120150135328), is the controller of the personal data described in this policy. Contact: info@mpishienergy.net.

What we collect

  • Information you give us, for example your name, organisation, email address and message when you request data-room access, raise a grievance or contact us.
  • Information needed for due diligence on investors, lenders, contractors and suppliers, including identity and ownership information required by anti-money-laundering rules.
  • Information about community members and landowners gathered during stakeholder engagement and land processes, collected with notice and used only for that purpose.
  • Basic technical data that your browser sends to any website, such as IP address and browser type, processed by our hosting provider for security.

Sharing, transfers and retention

  • We do not sell personal data. We share it only with advisers, lenders, regulators or service providers who need it for the purposes above and are bound to protect it.
  • Where data is transferred outside Zambia, for example to lenders' advisers, we use appropriate safeguards as the Act requires.
  • We keep personal data only as long as needed for its purpose or as required by law, and then delete or anonymise it.

Website forms

  • Messages sent through the data-room and grievance forms travel over an encrypted (HTTPS) connection and are delivered to our team by email. They are not stored on the web server.
  • To prevent spam and abuse, the server keeps a one-way, non-reversible hash of your IP address for up to 15 minutes. No raw IP addresses are recorded.

Security

  • Personal data is protected by role-based access, strong authentication, encryption in transit and at rest where practicable, and confidentiality obligations on everyone who handles it.
  • Suspected personal-data breaches are investigated and, where required, notified to the Data Protection Commissioner and affected individuals.

Your rights

You may ask to access, correct or delete your personal data, object to or restrict its use, request portability, or withdraw consent. Write to info@mpishienergy.net. You may also complain to the Office of the Data Protection Commissioner in Zambia.

Cookies

  • This website does not use advertising or analytics cookies and does not track you across other sites.
  • We store one small item in your browser (local storage) to remember that you have seen our cookie notice. It contains no personal data.
  • All fonts, scripts and images are served from our own website. No third-party trackers, advertising networks or content delivery services receive data about your visit.
  • You can clear or block site storage in your browser settings at any time; the site will continue to work.

Contact

Mpishi Energy Limited, 31 Peri Peri Street, Salama Park, Lusaka, Zambia. Confidential reports: report@mpishienergy.net. General enquiries and grievances: info@mpishienergy.net.

This is the public version of an approved Mpishi Energy policy. It applies to Mpishi Energy Limited and its project companies and is reviewed at least annually.